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Privacy policy

How we handle what you send us. Last updated 25 August 2026.

The short version

This website sets no cookies, runs no analytics and carries no advertising or tracking pixels. It is a set of static pages. We only hold information you deliberately send us, and we use it to answer you.

Who we are

Monark Criticare, Plot No. 201, Ground Floor, HSIIDC Phase 1, Industrial Area, Alipur, Barwala, Panchkula, Haryana 134118, India. You can reach us at monarkcriticare@gmail.com or +91 90567 60548.

What we collect, and only when you send it

Every form on this site opens your own email application with the details you typed. Nothing is posted to a server here and nothing is stored on this website. When you choose to send that email, we receive whichever of these you filled in:

  • your name
  • your email address
  • your phone number
  • the district or territory you supply
  • anything you write in the message field

We use it for one purpose: to reply to your enquiry about rates, territory, products or manufacturing. If you contact us by phone or WhatsApp instead, we hold whatever you tell us in that conversation.

What we do not do

  • We do not sell, rent or trade your details.
  • We do not add you to a marketing list you did not ask for.
  • We do not profile you or build an advertising audience from your visit.
  • We do not set cookies or run analytics on this site.

Third parties this site touches

The homepage loads a small icon player from cdn.lordicon.com so the category icons animate. Your browser requests that file directly, which means that provider can see your IP address in the ordinary way any web request works. The icon files themselves are hosted here, not fetched from them.

The WhatsApp and phone links open WhatsApp and your dialler. Those are your own applications and their own privacy terms apply once you are in them.

How long we keep it

Enquiry emails stay in our business inbox for as long as the commercial relationship or the enquiry needs, and are deleted when they no longer serve a purpose. Ask us to delete yours and we will.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to monarkcriticare@gmail.com and we will respond. Under India’s Digital Personal Data Protection Act 2023 you may also raise a grievance with us directly using the same address.

Children

This is a business to business website for pharmaceutical distributors, hospitals and manufacturers. It is not directed at children and we do not knowingly collect information from them.

Changes

If the site starts doing something this page does not describe, this page changes first. The date at the top is when it last did.

Questions

Anything at all about this policy, write to monarkcriticare@gmail.com or use the contact page.